Administration Officer

Home Based

Part-time Permanent
20 hours per week
£10 per hour

Zen Fundraising prides itself on being an Equal Opportunities employer and particularly welcomes applications from those who identify under one of the protected characteristics under the Equality Act 2010 which are:

- Race

- Age

- Disability

- Gender reassignment

- Religion or belief

- Sex

- Sexual orientation

- Marriage and civil partnership

- Pregnancy

About us -

Zen Fundraising is a face to face promotions and consultancy company, focused on delivering high quality, professional fundraising services exclusively to NGOs.

We are creative and innovative, drawing on global experience to deliver the best possible results for our charity partners.

Our passion for fundraising and the causes we represent is evident in everything we do. We are committed to ensuring the ongoing success of the vital services our charity partners provide.

About the Role

Due to the growth of our business, we are looking for an ambitious self-starter to join our team. This person will be responsible for the following areas:

Recruitment
Posting ad's and screening new applicants. Setting up new staff with all necessary paperwork and stock.
Assistant to Management team
Assisting management team with general admin, filing and report compiling, payroll, performance management including KPI assessment and recording, ensuring accuracy at all times.

Website and Social media
*This role is pivotal to the continued success and smooth running of our online presence. The candidate will be trained in how to add new content and editing existing content to our web platform

IT Support
The candidate will be in charge of setting up and managing all IT from setting up email addresses to diverting phones, when necessary. Full training will be provided.

Updating the CRM (database)
The candidate will be given training to use our Record Management system of which it will be the candidates responsibility to maintain and update daily to ensure accurate client reporting and the smooth running of the business.

Requirements

Our new team member will ideally bring with them:

  • At least 2 years’ experience of holding responsibility within a team

  • A customer focused attitude, with the ability to make others feel like nothing is too much trouble

  • Confident and wide-ranging IT skills on a PC

  • Knowledge of Sharepoint and payroll systems would be advantageous

  • Evidence of skills in process management, administration and data entry

  • Attention to detail, often under tight deadlines

  • The ability to effectively manage workload and competing deadlines

  • An exceptional ‘can do’ and positive attitude

  • A confident, friendly telephone manner with the ability to ask key questions and record accurate answers

  • Great written English skills as email communications with customers, suppliers and contacts is an everyday occurrence

  • Able to use own initiative and get stuck in!

As well as the initial training with well-known charities, on the job training will be provided by the Founders so you can not only learn, but hopefully you will offer ideas and solutions too. We are a growing family business and everybody’s voice is important.

This role would suit someone hungry to learn with a wish to grow within a business and develop their career, with the potential of management development within our business growth plan.