Zen Fundraising Launches New Lottery Partnership with St Luke's Hospice Plymouth

We’re excited to announce our new partnership with St Luke’s Hospice Plymouth, supporting their face-to-face lottery campaign with our partner, Ideal Fundraising.

This campaign is another big step for Zen, as it’s our second Recurring Card Payment (RCP) lottery campaign after our success with St Margaret’s Hospice.

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The campaign will run all year, with both door-to-door and private site fundraising, giving people across the region a chance to support compassionate end-of-life care through regular lottery membership.

For over forty years, St Luke’s Hospice Plymouth has given specialist palliative and end-of-life care to people with serious illnesses in Plymouth, South West Devon, and East Cornwall.

At any time, the hospice supports more than 300 patients and their families, offering expert care at home, in the community, and at its specialist unit in Turnchapel.

Alongside clinical care, St Luke's also works to educate and support local communities, helping more people understand end-of-life care and ensuring individuals and organisations can provide compassionate support when it's needed most.

Providing this level of care comes at a high cost. Each year, St Luke's Hospice needs to raise more than £13.6 million to continue delivering its services. While around 30% of funding comes from government support, the majority is made possible through the generosity of local people and regular supporters.

That makes long-term fundraising more important than ever. Lottery fundraising provides charities with a sustainable source of unrestricted income, allowing them to plan confidently for the future while continuing to deliver vital care when families need it most.

"We're really pleased to be supporting St Luke's Hospice as they launch this new lottery campaign. Working alongside the fantastic team at Ideal Fundraising, our focus is on creating conversations that leave supporters feeling valued and connected to the incredible work of the hospice. Those positive experiences help build the long-term relationships that charities rely on to continue delivering vital care."

– Kieran Bond, Client Manager – Compliance & Ethics, Zen Fundraising

The launch also represents another important milestone for Zen's growing lottery fundraising offering. Following the exceptional early retention achieved through our first RCP lottery campaign with St Margaret's Hospice, we're proud to continue developing a fundraising model that creates strong supporter experiences alongside long-term value for charities.

Working closely with our trusted partner, Ideal Fundraising, the campaign combines ethical face-to-face fundraising with thoughtful supporter engagement, ensuring every conversation reflects the charity's compassion and values.

Every lottery member becomes part of a community helping local families receive expert care, dignity and support during some of life's most difficult moments.

We're incredibly proud to support St Luke's Hospice Plymouth as this campaign begins and look forward to helping more people discover the difference their support can make.

If you're exploring new ways to grow sustainable income through ethical face-to-face or lottery fundraising, we'd love to start a conversation. Get in touch to find out how Zen Fundraising could support your charity.